“The party that thinks they have the most to lose from a ‘no deal’ outcome has the least leverage; the party that thinks they have the least to lose has the most leverage.”
Richard Shell
Made possible by forbearance rather than revenge . . .
“If forgiveness and its sometimes-appropriate aim of reconciliation are predicated on truth, and made possible by forbearance rather than revenge, then developing and expressing empathy for the offending person is the third element. Empathy is rooted in the realization that the one who hurt us remains human and needs our kindness. Empathy recognizes that at some point we may have done to someone else the very thing we are now trying to transcend.”
Donald Shriver
Real listening is . . .
“Real listening is a willingness to be changed by what you are hearing”
Alan Alda
We fear things . . .
"We fear things in proportion to our ignorance of them."
Livy
Empathy as one of the hallmarks of emotional intelligence . . .
“You can view empathy as one of the hallmarks of emotional intelligence. It has a special role to play in just about every theory of emotional intelligence.”
Steven J. Stein
As long as you don't forgive . . .
“As long as you don't forgive, who and whatever it is will occupy rent-free space in your mind.”
Isabelle Holland
Knowledge dispels fear
"Knowledge dispels fear."
Simon Walker
The first thing I would do is listen . . .
“. . .the first thing I would do is listen. I would try to understand why he had acted in that cruel way. I would try to understand all of the suffering that had led him to violence. It might not be easy to listen in that way, so I would have to remain calm and lucid. I would need several friends with me, who are strong in the practice of deep listening, listening without reacting, without judging and blaming. In this way, an atmosphere of support would be created for this person and those connected so that they could share completely, trust that they are really being heard.”
Thich Nhat Hanh
Forgiveness does not change the past . . .
"Forgiveness does not change the past, but it does enlarge the future."
Paul Boese
Never negotiate out of fear . . .
"Let us never negotiate out of fear, but us let us never fear to negotiate."
John F. Kennedy
Our empathy deficit . . .
“There’s a lot of talk in this country about the federal deficit. But I think we should talk more about our empathy deficit-our ability to put ourselves in someone else’s shoes, to see the world through those that are different from us.”
Barak Obama
Instead of listening . . .
“There are people who, instead of listening to what is being said to them, are already listening to what they are going to say themselves.”
Albert Guinon
I forgive you . . .
“And throughout all eternity I forgive you, you forgive me.”
William Blake
The fear we have of them . . .
"There are very few monsters who warrant the fear we have of them."
Andre Gide
Empathy for leaders . . .
“Empathy is also valuable for all leaders. The most effective leaders are those who can discern the feelings of their followers. They have a special connection with those whom they lead, and they use this to touch them in a way that inspires commitment and dedication.”
Cary Cherniss and Mitchel Adler
You have the power . . .
"If you are distressed by anything external, the pain is not due to the thing itself but to your own estimate of it; and this you have the power to revoke at any moment"
Marcus Aurelius
When anger rises . . .
“When anger rises, think of the consequences.”
Confucius
To persuade people . . .
“The best way to persuade people is with your ears - by listening to them.”
Dean Rusk
Empathy increases with kindness . . .
“Empathy increases with kindness. Kindness is the engine of empathy; it motivates you to care, and it makes you more receptive to others, and them to you. The more kindness you offer to people, the better you can empathize with them.”
Chade Meng Tan
Forgiveness means . . .
"Forgiveness means giving up all hope for a better past."
Lily Tomlin