“Empathy is also valuable for all leaders. The most effective leaders are those who can discern the feelings of their followers. They have a special connection with those whom they lead, and they use this to touch them in a way that inspires commitment and dedication.”
Cary Cherniss and Mitchel Adler
“When one is to succeed in leading a person to a certain place, one must above all take care to find out where he is and start there."
Soren Kierkegaard
“Leadership” is a concept we often resist. It seems immodest, even self-aggrandizing, to think of ourselves as leaders. But if it is true that we are made for community, then leadership is everyone’s vocation, and it can be an evasion to insist that it is not. When we live in the close-knit ecosystem called community, everyone follows and everyone leads.”
Parker Palmer
“If you are going to be viewed as a leader in your organization and survive and thrive at work into the next century, you must develop your own conflict approach and develop a reputation for leadership in conflict management and consensus building.”
Lynne Eisaguirre
“The whole business starts with ideas, and we’re convinced that ideas come out of an environment of supportive conflict, which is synonymous with appropriate friction.”
Michael Eisner
“Successful leaders manage conflict; they don’t shy away from it or suppress it but see it as an engine of creativity and innovation. Some of the most creative ideas come out of people in conflict remaining in conversation with one another rather than flying into their own corners or staking out entrenched positions. The challenge for leaders is to develop structures and processes in which such conflicts can be orchestrated productively."
Ronald Heifetz and Marty Linsky
"Leadership is the activity of influencing people to cooperate toward some goal which they come to find desirable."
Ordway Tead
"Do unto others as they'd like done unto them."
Dr. Tony Alessandra
“Under the guidance of an Emotionally Intelligent leader, people feel a mutual comfort level. They share ideas, learn from one another, make decisions collaboratively, and get things done.”
Daniel Goleman
”The leader’s job is to contain conflict—prevent the disequilibrium from going too high and the conflict from getting destructive—and simultaneously to keep people addressing the hard questions without opting for a technical fix, an easy solution, or a decision from on high.”
Ronald Heifetz and Marty Linsky
“If your actions inspire others to dream more, learn more, do more and become more, you are a leader.”
John Quincy Adams